The Highest Satisfaction Among Doctors
eClinicalWorks understands that the truest measures of an EHR are customer satisfaction and value. When Reaction Data in January 2018 polled nearly 900 doctors who use an EHR daily, the results were clear. For overall satisfaction, eClinicalWorks outranked every other major vendor including Epic, athenahealth, Greenway, NextGen.
A Leader in a Changing Market
The once wide-open EHR landscape is narrowing. In 2017 alone, SOAPware closed, McKesson sold their EHR, and athenahealth announced cutbacks. Practice Fusion was bought by Allscripts, which replaced providers’ free EMR with rising fees, uncertainty, and third-party customer service.
No wonder thousands of providers left their legacy EHRs for the power, performance, and reliability of eClinicalWorks, a true, cloud-based solution.
As a privately held company, we answer to customers, not shareholders. We design, build, and service products to meet the needs of busy medical practices. And we provide free EHR upgrades, technology enhancements, and tools for value-based care — without ever increasing our support and maintenance fees.
How much money are you really spending trying to keep your billing staff in house?
Reaction Data survey shows eClinicalWorks shines with 82% of satisfied users WESTBOROUGH, Mass.—January 30, 2018—eClinicalWorks®, a leader in healthcare IT solutions, outperforms Allscripts, athenahealth, NextGen, and Epic in physician satisfaction in a new report from Reaction Data.
The report found the eClinicalWorks comprehensive EHR solution shines with 82% of satisfied physicians using an EHR daily, with a rating of 5 or higher on a scale of 1 to 10, compared to 67% for Epic, 58% for athenahealth and Greenway, 55% for NextGen, and 28% for Allscripts. The report found 53% of users advocated for eClinicalWorks, with a rating of 7 or higher on a scale of 1 to 10.
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